Collaborative Information Systems (Collaborative) Terms and Conditions


1) Your use of this web site and all services and information contained herein, constitutes acceptance of these Terms and Conditions as at the date of your first use of the site.


2) Collaborative reserves the rights to change these Terms and Conditions at any time by posting changes online. Your continued use of this site after changes are posted constitutes your acceptance of this agreement as modified.


3) You agree to use this site only for lawful purposes, and in a manner which does not infringe the rights, or restrict, or inhibit the use and enjoyment of the site by any third party.


4) This site and the information, specifications, names, images, pictures, logos regarding or relating to Collaborative are provided "as is" without any representation or endorsement made and without warranty of any kind whether express or implied. In no event will Collaborative be liable for any damages including, without limitation, indirect or consequential damages, or any damages whatsoever arising from the use or in connection with such use or loss of use of the site, whether in contract or in negligence.


5) Collaborative reserves the rights to change any of the content or services at any time.


6) Collaborative does not warrant that the specifications and functions contained in the material contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy and reliability of the materials.


7) Copyright restrictions:


  • Commercial use or publication of all or any item displayed is strictly prohibited without prior authorization from Collaborative. Nothing contained herein shall be construed as conferring any license for use by any party of any item displayed.
  • Documents and product specifications may be copied for personal use only on the condition that copyright and source indications are also copied, no modifications are made and the document is copied entirely. However, some documents, images and photos have been published on this site with the permission of the relevant copyright owners (who are not Collaborative). All rights are reserved on these documents and permission to copy them must be requested from the copyright owners (the sources are indicated within these documents, images, or photographs).

8) Collaborative takes no responsibility for the content or availability of linked external Internet Sites or services.


9) Any communication or material that you transmit to, or post on, any public area of the site including any data, questions, comments, suggestions, or the like, is, and will be treated as, non-confidential and non-proprietary information.


10) If there is any conflict between these Terms and Conditions and rules and/or specific terms of use appearing on this site relating to specific material then the latter shall prevail.


11) These terms and conditions shall be governed and construed in accordance with the laws of South Africa. Any disputes shall be subject to the exclusive jurisdiction of the Courts of South Africa.


12) If these Terms and Conditions are not accepted in full, the use of this site must be terminated immediately.


Collaborative Information Systems (Collaborative) Internet Privacy Policy


Collaborative is committed to safeguarding your privacy online. Should any information be collected about you, this will be done specifically to help us understand more about how our site is used and to be able to establish a mechanism to communicate with you in future regarding issues or items that may be of interest to you, either electronically or otherwise. The ‘personally identifiable information’ is information that enables us to identify you, such as your email address, name, title, and address. Please read the following policy to understand how your personal information will be treated. This policy may change from time to time so please check back periodically.


This policy will let you know:


  • What personally identifiable information is collected from you?
  • How your information is used?
  • Who is collecting your information?
  • With whom your information may be shared?
  • What choices are available to you regarding collection, use, and distribution of your information?
  • How you can access, update or delete your information?
  • How your personal information is protected?
  • What about children’s privacy?
  • The kind of security precautions are in place to protect the loss, misuse, or alteration of your information?

1) What personally identifiable information might Collaborative collect from me?

Like many websites, Collaborative uses cookies in order to provide you with a more personalised web service. A cookie is a text-only string of information that we pass to your computer’s hard disk through your web-browser so that the website can remember who you are. Cookies cannot be used by themselves to identify you. A cookie will typically contain the name of the domain from which the cookie has come, the “lifetime” of the cookie, and a value, usually a randomly generated unique number. For more information about cookies, please click here. We use two types of cookies on our website: 1) per session cookies, which are temporary cookies that remain in the cookies file of your browser until you leave the site; and 2) persistent cookies, which remain in the cookies file of your browser for longer (although how long will depend on the lifetime of the specific cookie) . These cookies are used to store state information between visits to a site.


We use persistent cookies to provide services such as "My Collaborative" so that you do not have to log-in repeatedly between visits. If you do not wish to receive cookies you can easily modify your web browser to refuse cookies, or to notify you when you receive a new cookie. However, you may not be able to use all the interactive features of our site if cookies are disabled, and so in order to enjoy the Collaborative site to the full, we recommend that you leave them switched on. For instructions on how to stop cookies being installed on your browser, please click here.


2) How does Collaborative use my information?

Collaborative uses the information we collect about you to help us with understanding more about how our site is used and to be able to send you communications that may be of interest to you, either electronically or otherwise.


3) Who is collecting my information?

When you are on the Collaborative website and are asked for personal information, you are sharing that information with Collaborative alone unless stated otherwise. For example, when you are using our secure online pages you may be routed to a trusted partner company. Please note that such instances will be clearly indicated on the pages concerned.


4) With whom does Collaborative share your information?

As a general rule, Collaborative will not disclose any of your personally identifiable information, except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it. When you are using our secure online donation pages you are going through to a partner company and the information you give such as credit card information and contact information is provided so that a secure transaction or identification verification, can take place.


5) What are my choices regarding, collection, use and distribution of my information?

If you indicated that you are interested in receiving regular information about Collaboratives' various information communications, we will send you communications regarding such campaigns from time to time. In addition, we may send you direct mail that we feel may be of interest to you. Collaborative does not sell or rent user information to anyone.


6) What is Collaborative’s policy on allowing me to update, correct, or delete my personally identifiable information?

The accuracy of your individual identifying information is important to Collaborative. We are working on ways to make it easier for you to review and correct the information that Collaborative maintains about you. In the meantime, if you change email address or any of the other information we hold is inaccurate or out of date, please email us at info@collaborative.co.za, or write to P.O. Box 667, Ridge Terrace, South Africa, 2168; with your updated contact details.


7) How does Collaborative protect my personal identifiable information?

Collaborative is committed to taking reasonable steps to protect the individual identifying information that you provide to us.


8) What about children’s privacy?

The safety of children is very important to us. Any services offered on the web site will not collect personally identifiable information from children. We will take all reasonable steps to protect the display or dissemination of information regarding individual children. It is strongly recommended that Children should always ask a parent for permission before disclosing or sending personal information to anyone online.


9) What security precautions are in place to protect the loss, misuse, or alteration of my information?

When you give Collaborative personal information, that information may be stored and processed outside of the immediate web site operations and we take steps to ensure that your information is treated securely. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, Collaborative cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure it’s secure on our systems.


Version of January 2017 - Collaborative Information Systems (Pty) Ltd is a private company, registered in South Africa No. 2001/018425/07, the registered address is P.O. Box 667, Ridge Terrace, South Africa, 2168.


Anti-Corruption Statement


“Collaborative” nor any of its respective associates, employees, agents, nor anyone acting for or on their behalf, may, directly or indirectly, make, give, offer, promise or authorize the payment or gift of money or anything of value to any employee, government official or any political party, or to any other person, for the purpose of influencing any act or decision of any such person, in his/hers or its official capacity or to induce such an employee, official, or party to use his/hers or its influence to affect or influence any act or decision to obtain, retain, or direct business to or for “Collaborative”. Please be advised that, “COLLABORATIVE” complies with all local laws and regulations and advocates fair trade practices. Collaborative and its management, will refrain from any illegal practises in conducting business, especially any related to corruption.